FAQ¶

This FAQ section (frequently asked questions) aims to help our customers understand how to use the CargoLive system, and to provide a means to finding specific information.

Should any questions you may have be insufficiently answered here, please feel free to contact the CargoGuard Service through service@cargoguard.com .
To return to this page while using the customer documentation, simply click on the menu item "Wiki" in the top left corner of the page.
The navigation bar on the right side may be hidden by clicking on the small red arrow to increase the screen space for the display of this guide.

1. Login

• 1.1 Login
• 1.2 Resetting a password

2. CargoLive Overview

• 2.1 Workspace
• 2.2 Navigation bar
• 2.3 Time
• 2.4 User Settings

3. Projects

• 3.1 Overview Projects
• 3.2 Creating Projects

4. Supply Chains

• 4.1 Overview Supply Chains
• 4.2 Creating Supply Chains

5. Transports

• 5.1 Creating a Transport
• 5.2 Starting a Transport
• 5.3 Ending a Transport (incl. deletion behavior)
• 5.4 State of a Transport
• 5.5 Checking Transports

6. Geofences (Route boundaries)

7. Waypoints

8. PinPads and Locks (Keypads and transport boxes)

9. Troubleshooting